At Sonder Architects, accessible from www.sonderarchitects.co.nz, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Who We Are
Sonder Architects is a New Zealand-based architectural firm dedicated to delivering innovative and sustainable design solutions. Our website, www.sonderarchitects.co.nz, serves as a platform to showcase our work, provide information about our services, and engage with clients and visitors. We value your trust and are committed to protecting your personal information in accordance with New Zealand privacy laws, including the Privacy Act 2020.
Comments
When visitors leave comments on our website, we collect the data provided in the comments form, including your name, email address, and the comment itself. Additionally, we collect your IP address and browser user agent string to assist with spam detection. This information helps us maintain the security and integrity of our website.
Media
If you upload images to our website, we recommend avoiding images that include embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images uploaded to the site. We are not responsible for any personal information inadvertently shared through such uploads.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are designed for your convenience, allowing you to avoid re-entering your details when leaving subsequent comments. These cookies will remain active for one year. You can manage or disable cookies through your browser settings, but this may affect your experience on our website.
Embedded Content from Other Websites
Articles on our website may include embedded content (e.g., videos, images, articles) from other websites. Embedded content behaves as if you have visited the third-party website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your activity if you have an account and are logged into that website. We are not responsible for the privacy practices of these third-party websites.
Contact Forms
When you complete a contact form on our website, the information you provide, such as your name, email address, and any additional details, is stored in our Customer Relationship Management (CRM) system. By submitting a form, you consent to receiving follow-up communications from Sonder Architects via email or phone, including marketing emails sent through our email marketing software. You may opt out of these communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.
Blog Content
Our website features blog posts intended for educational and informational purposes only. These posts are designed to provide general insights into architectural topics, trends, and best practices. However, the information in our blogs may not always be up to date, as the architectural and regulatory landscape can change over time. We make no representations or warranties about the accuracy, completeness, or timeliness of the content.
Caveats:
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Not Financial Advice: The content in our blogs should not be used for financial decision-making, such as budgeting for construction projects, investments, or other financial commitments. Always consult with qualified financial advisors or professionals for such matters.
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General Information: The information provided is general in nature and may not apply to your specific circumstances. We recommend seeking professional advice tailored to your project or needs.
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No Liability: Sonder Architects is not liable for any actions taken based on the information in our blog posts, nor for any errors or omissions in the content.
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External References: Blogs may reference third-party sources or link to external websites. We are not responsible for the accuracy or reliability of these external resources.
We encourage you to verify any information before relying on it and to contact us directly for specific advice related to your architectural needs.
How We Use Your Information
We use the information we collect to:
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Provide, operate, and maintain our website and services.
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Respond to inquiries and provide customer support.
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Send marketing and promotional communications (with your consent).
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Improve our website and services through analytics and feedback.
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Detect and prevent spam, fraud, or other malicious activities.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
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Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or providing services to you (e.g., CRM software, email marketing platforms). These providers are contractually obligated to protect your information.
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Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or ensure the safety of our users.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For example, comment data and cookies are retained for one year, while CRM data may be retained for the duration of our business relationship or as required by law.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
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Access the personal information we hold about you.
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Request corrections to inaccurate or incomplete information.
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Request deletion of your personal information, subject to legal obligations.
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Opt out of marketing communications at any time.
To exercise these rights, please contact us at admin@sonderarchitects.co.nz
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sonder Architects Limited 16 Link Drive, Wairau Valley, Auckland Email: admin@sonderarchitects.co.nz Phone: 0800 272 469
Last Updated: June 24, 2025